CrossPin Terms of Use and Application Licence

Publication date: 14 October 2026 Effective date: 14 October 2026 Version: 1.0

1. Operator and scope

CrossPin is provided under the registered business name CrossDevApps, an Ontario, Canada sole proprietorship (“we” or “us”). Contact: support@crosspin.app; +1 639-307-5156; business correspondence address: 6-2160 Highway 7, Suite 107, Vaughan, ON L4K 1W6, Canada.

These Terms cover CrossPin's mobile and desktop apps, connection services and Premium features. The Privacy Policy explains personal-information handling. Applicable store terms and purchase offers also apply. Nothing here removes mandatory consumer rights, including rights concerning quality, updates, cancellation, refunds and remedies.

2. Agreement and eligibility

By pairing or choosing “Use without pairing” after the initial in-app notice, you agree to these Terms. You must be at least 13 and meet any higher local minimum age or permission requirement. If you lack legal capacity to agree, your parent or guardian must accept and provide any legally required permission. Purchases must be authorised by the store-account holder. Use only devices you own or are authorised to use.

3. Licence and acceptable use

We grant a personal, non-exclusive licence to use CrossPin on supported devices under these Terms and applicable store rules. Do not resell access, impersonate devices or purchase owners, bypass security or payment controls, distribute malicious content, interfere with services or violate others' rights. These restrictions preserve rights given by applicable law, including protected interoperability, and the separate licences of open-source components.

4. Your content, pairing and local storage

You retain ownership of your content. You authorise processing and transmission only as needed to provide the features you request, as described in the Privacy Policy.

Pair only devices you trust. Paired devices receive information and may retain copies. Removing a device prevents future authorised participation after removal is processed; it cannot recall copies already received. Offline devices may not process a change immediately.

CrossPin is not a backup service. Keep separate copies of important information. Deletion, timers, reset, uninstall, storage failure or device loss can remove local content. Device/OS backups may operate separately. These precautions do not remove remedies for defects or conduct for which we are legally responsible.

5. Free and Premium features

Free supports two total paired devices. Premium supports five total paired devices and the features shown in the purchase offer, currently including drawing and attachments. The purchase device counts toward the limit.

Pairing can share applicable Premium benefits within a group; it does not transfer store purchase ownership. Premium requires a valid purchase and periodic internet verification. Previously verified access may work temporarily offline. Verified restoration or ownership recovery allows use on replacement devices; contact support if a genuine purchase cannot be restored or the original device is unavailable. A verification error alone does not extinguish purchased rights.

If Premium expires, is refunded or is lawfully revoked, a group without another applicable Premium purchase returns to Free and excess connections may need adjustment. This does not itself erase locally saved Pins.

6. Prices and Monthly Premium

The store purchase screen shows the local price, billing period, taxes and any offer conditions before payment. Monthly Premium renews automatically unless cancelled through the purchasing store. Cancellation normally stops future renewals while preserving access for the paid period, subject to refunds and applicable law.

Manage an Apple subscription through Apple Subscriptions, or a Google purchase through Google Play Subscriptions, using the purchasing account. Resetting, uninstalling or disconnecting devices does not cancel billing.

7. Lifetime Premium

Lifetime is a one-time purchase of a non-expiring entitlement to the CrossPin Premium features and device scope described when purchased. It has no recurring licence fee and is not tied to the life of one device. It does not guarantee compatibility with every future operating system or include unrelated future products. We honour the benefits promised at purchase and any more favourable existing purchase promise.

If you have Monthly Premium, CrossPin directs you to cancel automatic renewal through the billing store first. Return to CrossPin after cancelling; once it verifies that the relevant renewal is off, you can buy Lifetime immediately without waiting for paid Monthly access to expire. Returning or opening the purchase screen does not buy Lifetime automatically. Lifetime is charged separately at the displayed price when you confirm the purchase, with no automatic refund or credit for unused Monthly time. Store refund rules and mandatory consumer rights remain. Manage subscriptions held through other store accounts separately.

8. Restoration, refunds and withdrawal

Use Restore Purchases with the relevant store account and an internet connection, or contact support@crosspin.app for purchase/recovery problems.

For store refunds, use Apple's refund service or Google Play's refund instructions. These procedures do not limit statutory remedies against the responsible seller or provider.

For EEA/UK purchases, Google Play treats our Monthly and Lifetime products as services and provides a 14-day withdrawal route from purchase/contract conclusion under its withdrawal/refund instructions. Apple's applicable regional terms provide 14 days from receiving your receipt, subject to a legally effective exception; use Purchase History → Withdraw Transaction where available, or rightofwithdrawal@apple.com. You may also notify support@crosspin.app, including purchase details if available, or use another legally permitted method. Withdrawal differs from cancelling future renewal. Accepting these Terms alone does not waive withdrawal rights. Any early-performance request and required confirmation must be provided for the relevant purchase. Longer periods and other mandatory remedies remain.

A lawful refund, reversal, expiry or revocation may end the related Premium access. Resetting or uninstalling is not a refund request.

9. Compatibility, updates and changes to the service

Supported systems and material feature restrictions are described in the store listing and offer. Some features need network access or platform permissions. Updates may arrive through the store or permitted in-app updates; related network requests are explained in the Privacy Policy.

We may change CrossPin for valid legal, security, technical or compatibility reasons and to improve it. We provide updates required by law and the purchase agreement. Material adverse changes to paid features require the applicable advance notice and cancellation, refund or other remedies. If a material paid service closes, we will provide reasonable notice where practicable, preservation guidance and the remedies required by law and the purchased agreement. Changes do not arbitrarily cancel a non-expiring entitlement or remove accrued rights.

10. Suspension and termination

You can stop using CrossPin at any time and separately cancel store subscriptions. We may proportionately restrict access for serious misuse, fraud, security threats or legal requirements. Where appropriate, we explain the reason and allow an opportunity to resolve it. Contact support to challenge a mistake. Suspension does not transfer your content to us or remove statutory remedies.

11. Quality and responsibility

We provide CrossPin with the care and quality required by law and the purchase agreement. We do not guarantee perfect security, uninterrupted operation or uninterrupted third-party availability.

Nothing excludes liability or remedies that cannot lawfully be excluded, including applicable consumer guarantees, privacy rights, fraud, intentional misconduct, or protected liability for negligence, gross negligence, death or personal injury. We remain responsible where the law or our agreement makes us responsible.

12. Regional and store rights

Ontario and applicable Canadian law govern, subject to mandatory protections where you live. You may bring claims in courts permitted by applicable law, including protected local consumer courts. Contacting support is encouraged but is not a condition preventing a protected court or regulator complaint.

For Apple-distributed copies, Apple's Standard EULA governs the application licence unless the store identifies an applicable custom EULA. We provide CrossPin support and operate its services. Google-distributed copies remain subject to applicable Google/store terms. Comply with applicable export and sanctions rules.

13. Changes to these Terms and general provisions

We identify each version and date and make previous material versions available. We provide required notice of material changes and obtain new assent where required. Changes apply prospectively and preserve accrued purchase rights. An unenforceable provision does not affect the remaining provisions to the extent lawful. Contact support for an accessible copy or help with these Terms.