CrossPin support
Last updated: 7 October 2026.
Contact support@crosspin.app for help with pairing, Pins, purchases, privacy or security. A CrossPin account is not required.
Include your platform, CrossPin version, what happened and the approximate time. If useful, choose Copy app diagnostics in Settings and review the text before sending it. Do not send passwords, pairing codes, private keys, payment-card details or confidential Pins.
Use Privacy request as the subject for data requests, or Security report for a suspected vulnerability. We do not promise a fixed support response time. Statutory privacy-request deadlines still apply.